Case Studies Fashion and Apparel Food & Beverage Business To Business Lidl: A Croissant-Shaped Neck Pillow Arrives at Paris Fashion Week tiers Brand Semiotics, Symbolic Consumption, Social Identity, Economy Premium, Digital Anthropology, Platform Logics Adriana Chiñas
Case Studies Banking & Financial Services Technology Sendai Bank: A Baby’s Weight Determines Their First Bank Bonus tiers Brand Semiotics, Consumer Culture, Ritual, Social Identity, Default Effects, Retail Banking Adriana Chiñas
Case Studies Social Awareness Film & TV Entertainment Kirkens Korshær: Gamers Can Donate Skins to Charity tiers Symbolic Consumption, Digital Possessions, Brand Semiotics, Social Identity, Gaming Culture, Prosocial Behavior Adriana Chiñas
Travel and Outdoors Mobility and Transport Case Studies Atmos Rewards: Travelers Choose Their Own Loyalty Community tiers Brand Community, Symbolic Consumption, Social Identity, Consumer Tribes, Brand Semiotics, Loyalty Strategy, Airlines Adriana Chiñas
Case Studies Real Estate & Construction Ecology and Sustainability Dandelion Energy: Geothermal Heating Comes Standard in 100 Homes tiers Choice Architecture, Social Norms, Reference Groups, Brand Semiotics, Consumer Culture, Strategic Partnerships Adriana Chiñas
Case Studies Health & Wellbeing Food & Beverage Technology Snapkin: A Photo Turns Meals Into Calorie Data tiers Self-Tracking, Brand Semiotics, Social Identity, Digital Anthropology, Consumer Culture, Mediation, App Adriana Chiñas
Case Studies Food & Beverage Technology lang AI Gives Restaurant Phone Calls a Memory tiers Voice AI, Hospitality, Restaurants, Conversational Agents, Personalization, Emotional Intelligence, Customer Experience, Automation Adriana Chiñas
Case Studies Banking & Financial Services Art & Culture Business To Business American Express Turns Card Membership Into Fan Access tiers Fandom, Membership, Cultural Access, Brand Partnerships, Social Identity, Scarcity, Experiential Marketing, Belonging Adriana Chiñas
Case Studies Retail and Shopping Social Media Technology TikTok Turns the Feed into a Conversation: AI Agents and the New Grammar of Buying tiers Social Commerce, Conversational Commerce, TikTok Shop, Shopping Assistant, Buy Direct, Algorithmic Consumption, Personalization, Consumer Behavior Adriana Chiñas
Eurekas Ecology and Sustainability Social Awareness Green Mining: A Recycling Station That Pays Collectors Directly members Consumer Culture, Brand Semiotics, Social Identity, Digital Anthropology, Circular Economy, Case Study Adriana Chiñas
Eurekas Ecology and Sustainability Technology Hydrophones: Tracking Explosions Across Coral Reefs members Datafication, Material Culture, Algorithmic Classification, Mediation, Reference Groups, Case Study Adriana Chiñas
Eurekas Ecology and Sustainability Social Awareness Technology Community Hydrophones: Listening for an Endangered Grouper in Mexico members Community Identity, Brand Semiotics, Datafication, Symbolic Consumption, Mediation, Case Study, Fish Conservation Adriana Chiñas