Case Studies Banking & Financial Services Technology Cleo tiers Cleo 3.0, Conversational AI, Money Coach, Personalization, Behavioral Design Adriana Chiñas
Case Studies Personal Aesthetics Social Media Neutrogena #BookTok tiers Neutrogena, Kenvue, Serena Kerrigan, Booktok, Vitamin C serum Adriana Chiñas
Case Studies Technology Personal Aesthetics USP Solutions tiers Skincare, Demonstration, Phygital, Trust, Evidence Adriana Chiñas
Case Studies Learning and Teaching Art & Culture Technology Elegoo tiers ELEGoo, Nexprint, Creator Fund, 3D Printing, Platform Strategy Adriana Chiñas
Case Studies Social Media Learning and Teaching TikTok Campus Verification tiers Tiktok, Campus verification, Identity, Trust, Platform design Adriana Chiñas
Case Studies Retail and Shopping Technology Waitrose tiers Waitrose, Smart trolley, Computer vision, Checkout, Datafication Adriana Chiñas
Case Studies Social Awareness Food & Beverage MrBeast Burger tiers MrBeast Burger, Dignity Kitchen, Ghost kitchen, Servicescape, Consumer culture Adriana Chiñas
Case Studies Travel and Outdoors Retail and Shopping Mobility and Transport Business To Business Virgin Atlantic & Omnevo tiers Virgin Atlantic, Omnevo, Omnichannel, Personalization, Sustainability Adriana Chiñas
Case Studies Luxury Travel and Outdoors Health & Wellbeing Ameyalli tiers Platforms, Intermediation, Algorithmic governance, Real estate, Consumer trust Adriana Chiñas
Case Studies Real Estate & Construction Technology Ridley tiers Platforms, Intermediation, Algorithmic governance, Real estate, Consumer trust Adriana Chiñas
Case Studies Health & Wellbeing Food & Beverage Novos tiers Longevity, Semiotics, Functional foods, Consumer psychology, Brand positioning Adriana Chiñas
Case Studies Food & Beverage Retail and Shopping Tesco tiers Tesco, Clubcard, Loyalty, Product innovation, Digital culture Adriana Chiñas